At Indx, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund and exchange policy to make the process hassle-free.

Refunds:

– Refunds are eligible within 48 hours of receiving your order.

– To initiate a refund, please contact our customer service team within the stipulated timeframe.

– The returned item must be unused, unwashed, and in its original packaging with all tags attached.

– Once we receive and inspect the returned item, we will process the refund to the original method of payment within [5] business days.
– Please note that shipping fees are non-refundable.

Exchanges:

– Exchanges are also accepted within 48 hours of receiving your order.

– To request an exchange, please contact our customer service team within the specified timeframe.

– The exchanged item must be unused, unwashed, and in its original packaging with all tags attached.

– Customers are responsible for the return shipping costs which will be the same as the original shipping cost.

Contact Us:

If you have any questions or need assistance with your refund or exchange, please contact our customer service team at info@indx-co.com.

 

Thank you for choosing Indx. We appreciate your business and are committed to providing you with the best shopping experience possible.